Microsoft CRM

Focus on your customers instead of your sales processes
Microsoft CRM can help you automate internal processes, mobilize your sales force and improve customer service.

Microsoft CRM Features include:

• Integrated sales and customer service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service.
• Sales and customer service features include leads and opportunity management, a complete view of customer history, automated incident management, and a searchable knowledgebase.
• Reporting tools for accurate forecasting and measurement of business activity and employee performance.
• Built using Microsoft .Net technologies, Microsoft CRM is easy to deploy, customize, and use, accessible from Microsoft Outlook and the Web, integrates with other business applications and scales as your business grows.
• Integrates with other Microsoft software like Great Plains and Microsoft Exchange.
• With the introduction of Small Business Server, your entire IT costs will be reduced significantly.

RSC & MS CRM
RSC’s Customer Relationship Management consultants are considered to be among the most experienced in the industry. Our company has a long history of Customer Relationship Management expertise, helping over 400 clients in our 15 years.
The RSC Group will make your Microsoft CRM deployment seamless and provide you with:

• Access to our CRM Selection Web Site
• An independent ROI Calculator
• A demo area
• Clearer pricing
• One Low Fixed Price
• A Services Guarantee
• Full Training

To find out more about Microsoft CRM, contact us or telephone 604-737-8570.