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Support

Support is key to your project’s long-term success
Once your Microsoft Business Solution has been implemented, great support is the key to your project’s long-term success.

The RSC Group offers one of the lowest cost Microsoft Business Solutions support packages in Canada. We can offer this because of one important reason. We stand behind our products and our implementations. Simply put, we know the technology will work.

However, if something does go wrong, we are here for you. The cornerstone of our support is the RSC Help Desk, staffed by dedicated support professionals who are trained to quickly analyze and resolve issues for our clients.

Your RSC Support Plan includes:

Support from 8:30 a.m. to 5 p.m. Monday to Friday
1 hour guaranteed response time
Remote dial-in support
Online help
Timely support alerts
Continuing education seminars
Personalized support database
Quarterly check-up call to provide you with the latest information
Priority on-site service
Priority upgrades
The benefits you will experience with the RSC Support Plan are:
Worry free, unlimited phone support
Priority service
Reduction in billable on-site visit
Smooth upgrades
Continuing education

RSC Offers a comprehensive support plan to ensure your success.

RSC is the first Microsoft Business Solutions Training Centre in the North West and one of a select group of training centres globally.

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